Privacy Policy — Neat to Meet

1. Who We Are

Neat to Meet ("we," "us," or "our") is a business networking events directory operated by Savvy Digital Studio. Our website is located at https://tampabay.neattomeet.com.

If you have questions about this policy, contact us at hello@neattomeet.com.

2. Information We Collect

We collect information in the following ways:

Information You Provide

Event submissions: Your name, email address, phone number (optional), organization name, and event details.
Organization claim requests: Your name, email address, phone number (optional), role, and organization affiliation.
Account registration: Email address and password when you create an account to manage your organization listing.
Contact forms: Any information you voluntarily provide when reaching out to us.

Information Collected Automatically

Usage data: Pages visited, time on site, referral source, and browser type via Vercel Analytics.
Click tracking: Anonymized click data on outbound links (e.g., event registration links, organization websites) to measure engagement.
Cookies: We use cookies to manage your session, remember your region preference, and authenticate logged-in users. See Section 7.

3. How We Use Your Information

To publish and manage event listings on the platform.
To process organization claim requests and verify ownership.
To create and manage your account for listing management.
To send transactional emails (claim approvals, password resets, account notifications).
To send marketing emails about platform updates, premium listing opportunities, and community news — only with your explicit consent.
To send SMS messages about your listing or account — only with your explicit consent.
To improve the platform based on usage patterns and feedback.
To generate anonymized analytics and partner impact reports.

4. Consent and Opt-In

We follow FTC guidelines and CAN-SPAM Act requirements for all communications.

Email marketing: We will only send promotional or marketing emails if you explicitly opt in by checking the consent checkbox on our forms. You can unsubscribe at any time using the link in every email.
SMS messages: We will only send text messages if you provide your phone number and explicitly opt in to SMS communications. Standard message and data rates may apply. You can opt out at any time by replying STOP.
Transactional messages: We may send essential account-related messages (password resets, claim approvals) without separate opt-in, as these are necessary for the service you requested.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: Supabase (database hosting), Vercel (website hosting), and our CRM system for managing organization relationships.
Public display: Organization names, descriptions, websites, and contact information you provide for your claimed listing are displayed publicly on the platform. Event details you submit are published publicly after approval.
Legal requirements: If required by law, subpoena, or legal process.

6. Data Retention

Account data: Retained as long as your account is active. You can request deletion at any time.
Event submissions: Published events remain on the platform until the event date passes or you request removal.
Analytics data: Anonymized click and usage data is retained indefinitely.
Claim requests: Retained for 1 year after resolution, then deleted.

7. Cookies

We use the following cookies:

ntm-region: Stores your selected region (e.g., Tampa Bay, Austin). Essential for displaying relevant local events.
supabase-auth-token: Manages your login session if you have an account. Essential for authenticated features.

We do not use third-party advertising cookies or tracking pixels. You can disable cookies in your browser settings, but some features (like region detection and login) may not work properly.

8. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of your personal information and account.
Opt out: Unsubscribe from marketing emails or SMS at any time.
Portability: Request your data in a machine-readable format.

To exercise any of these rights, email us at hello@neattomeet.com. We will respond within 30 days.

9. Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure database hosting with row-level security policies, and hashed passwords. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Neat to Meet is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on this page with a new "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

Savvy Digital Studio
Email: hello@neattomeet.com
Website: savvydigitalstudio.com